Last updated: 15/09/2025

The address of our website is: https://entrain-engineering.com.

At Entrain Engineering, we take the protection of our clients’, partners’, and visitors’ information very seriously. This policy explains what data we collect when you use our website, how we use it, and what your rights are in this regard.

1. Data We Collect

When interacting with Entrain Engineering, we may collect personal information such as your first and last name, professional email address, phone number, and information about your role or department. As part of our industrial and decarbonization activities, we may also collect technical or industrial data that you voluntarily provide, such as details about your processes, infrastructure, key performance indicators (KPIs), projects, or technologies under evaluation.

Our website also automatically collects technical information, such as your IP address, browser type, pages visited, and time spent on the site. We use cookies and other tracking technologies to analyze site performance, improve your experience, and, with your consent, provide targeted professional content or marketing communications.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/.

After your comment is approved, your profile picture will be publicly visible in the context of your comment.

2. Use of Data

The data we collect is used to provide our services and customized solutions, particularly to compare and evaluate technologies, reduce uncertainties in industrial projects, validate technical and economic feasibility, and develop decarbonization strategies tailored to your industrial context. We also use your information to respond to inquiries, optimize your processes through our analyses, and improve our website and digital tools.

With your consent, your data may be used to send you communications about our offerings, studies, publications, or events relevant to your sector.

3. Data Sharing

We are committed to never selling your personal or industrial information. Your data may be shared with certain service providers necessary for our operations, such as secure hosting providers, analytics tools, or emailing platforms, to ensure the quality and security of our services. We may also disclose certain information to legal authorities if required by law.

Visitor comments may be checked through an automated spam detection service.

4. Your Data Rights

Under GDPR, you have the right to access the personal data we hold about you, request its correction or deletion, object to its processing, or request a limitation of processing. You also have the right to data portability and to withdraw consent for certain processing activities. To exercise your rights, you can contact us at entrain.engineering@gmail.com.

5. Data Security

We implement strict technical and organizational measures to protect your personal data against unauthorized access, modification, or accidental disclosure. This includes encryption of sensitive data, restricting access to authorized personnel only, and regular backups.

6. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.

For users who register on our site (if applicable), we also store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time (except their username, which cannot be changed). Website administrators can also view and edit this information.

7. Media

If you upload images to the website, avoid uploading images that contain embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.

8. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies will also be set to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

9. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

10. Policy Updates

We may update this policy at any time to reflect changes to our website or applicable legislation. Any updates will be posted on this page along with the date of the latest revision.

11. Contact

For any questions regarding your personal data or this policy, you can contact us at:
Email: entrain.engineering@gmail.com